CONSUMER BILL OF RIGHTS

The proposed doctrine of consumer laws was introduced and gradually developed in the early 1960s. Several decades later, the proposed approach is still relevant under 4 principles as follows :

1- Your right to be informed

2- Your right to safety

3- Your right to choose

4- Your right to be heard

in 1985 the United Nations General Assembly endorsed 4 more consumer rights as follows :

5- Your right to redress

6- Your right to service

7- Your right to environmental health

8- Your right to consumer education

Those 8 principles remain the most widely recognized in any respective business.

1. YOUR RIGHT TO BE INFORMED

Rosie Taxi Cab pledges to create and maintain a welcoming and inclusive environment, where every person will always be valued and respected whether you are shopping on our website, chatting with us, or just asking about how we handle your

Rosie Taxi Cab pledges to create and maintain a transparent working environment where you can ask basic questions about our partners, your privacy policy, your bill, your receipt, current price vs volatile price.

 2. YOUR RIGHT TO SAFETY

Safety is paramount for us, it can not be negotiated. It’s mandatory and explicit.

Rosie Taxi Cab pledges to create and maintain a safe and sane working environment and exemplify it among our fellows and partners.

Our customers are protected from defective product / service we sell, and any misleading advertisement. We explain upfront our terms and conditions.

3. YOUR RIGHT TO CHOOSE

Our customers have the right to know that they can choose from a range of wide cat

Your right to choose will be respected.

The right of consumers to know that they will have, within reason, a range of quality services available to them at competitive prices is protected by the right to choose. Your right to choose can describe : Your right to compare prices, your right to propose your price, your right to ask our company to delete your information with the current respective privacy regulations in place. You have the right to opt out of cookie consent, for instance.

4. YOUR RIGHT TO BE HEARD

Everyone doing business with us is to be treated with respect and dignity. We will not tolerate discrimination of any kind, including acts of aggression, hostility, verbal or physical abuse. Additionally, the act of profiling based on race, color, religion, sexual orientation, gender identity, age, disability, citizenship, ancestry, appearance, or any other personal or physical characteristics is prohibited.

5. YOUR RIGHT TO REDRESS

Your right to redress gives you the opportunity to open a claim in the case the service was never provided, for instance. Also, your right to redress gives you the opportunity to submit a complaint if the service was unsatisfactory within the limits of each person’s liberty.

6. YOUR RIGHT TO SERVICE

We understand how crucial is to rely on a transportation company to move you from point a to b. Your right to service is valued and your right to service is treated with respect and dignity and crystallized in our legal terms as well.  Your right to service is essential for us.

7. YOUR RIGHT TO ENVIRONMENTAL HEALTH

8. YOUR RIGHT TO CONSUMER EDUCATION

Your right to be informed and well educated on our services under our consumer rights and responsibilities can significantly help you make better decisions before ordering a ride. You have a better understanding how we work and how you are protected and valued within our company.